How can we help?

Warranty

  • What is the warranty policy?

    The Neurio device you purchase from us is covered under warranty for a period of ONE (1) YEAR from the date th...

    May 28, 2015 10:43AM PDT
  • What is an RMA or an RMA number?

    An RMA number, or Return Merchandise Authorization number, will be assigned to you and your product once our c...

    Jan 30, 2015 04:05PM PST
  • How do I obtain an RMA?

    To obtain an RMA, you need to submit a support ticket to our customer support team at support@neur.io. They'l...

    Jan 30, 2015 04:08PM PST
  • There's something wrong with my Neurio hardware, how can I return...

    Think there's something wrong with your Neurio Sensor? Contact us at support@neur.io and we'll see if we can ...

    Jan 30, 2015 04:15PM PST
  • Return Policy

    While we hope you'll be excited about Neurio, you may return your monitor for any reason within 30 days of pur...

    Feb 19, 2018 10:02AM PST

Contact Us

  • Email Us
  • Live Technical Support for Installers
    Monday to Friday 9:00am - 5:00pm PST
    (855) 242-2220
3ca3fcf4fc1dbaf2cc18c5ab748c07ec@neurio.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete