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Why can't I train my appliance?

Last Updated: Feb 16, 2018 12:16PM PST
For users with the Intelligent Home Monitor product:

Currently Appliance Detection doesn’t work well for:
  • Big or busy homes with lots of devices turning on and off
  • Detecting multiple appliances with similar power usage

Before you begin training appliances, turn off as many additional appliances, lights, and devices while attempting to train. You can turn them back on once you let Neurio know it has successfully recognized the appliance.
Even if you are using lots of appliances simultaneously, Neurio will let you see which other appliances it thinks were running at this time.
If you are trying to use the “Other” appliance type to track your other appliances, please note that we don’t support every appliance yet, and you will only be able to train appliances that are over 400 W.

**Note: if you purchased the Home Energy Monitor, there are upgrade options available by emailing


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