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I want to submit a support request regarding commissioning my Neurio sensor. How can I do this?

Last Updated: Feb 19, 2018 09:40AM PST
Having troubles with commissioning your sensor?  Use the web form to send us a note about your issue (click on the 'Email Us' link located to the right of this box under 'Contact Us'), or email

When submitting a ticket, provide your Neurio account email address and the MAC address of your sensor, from the side of the Neurio box (MAC: C4 : ...).

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    Monday to Friday 9:00am - 5:00pm PST
    (855) 242-2220
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