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Why can't I log in to the Neurio app?

Last Updated: Feb 19, 2018 09:58AM PST
Logging into the Neurio app requires that you have already installed your Neurio Sensor and activated an account on

When you get your Neurio Sensor and successfully complete installation and registration, it'll automatically send you an account activation email with instructions on setting up an account on You can then use your account details to log in to the app.

If you have not gone through the setup process yet, please reach out to your installer if you used one. If not, please refer to the welcome guide for instructions on how to register your Neurio Sensor. 

We are here to help, please feel free to email us at for further support. 


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